Questions and Answers
General Store Information
How long have you been in business?
We have been in business well over 55 years and are the first chain pharmacy in town
How many locations do you have?
We have 15 store locations
What are the different currencies that you accept?
We accept all major credit cards, including American Express and Traveler’s Checks at all our stores
What are your store hours?
Stores are open from 8am to 10pm, Monday through Sunday.
Do you have any stores that are open 24 hours?
Yes. Our location in the corner of 2nd St. and Constitución in downtown Tijuana is open 24 hours
I don’t speak Spanish, how will we
be able to communicate?
Our associates go through language training in order to be able to best serve our English speaking customers
Should I drive or walk across?
It all depends on your personal choice. We have 8 locations that are within a comfortable walking distance from the border as well as a location with ample parking just pass the border.
Buying Medications
How much can I save by buying my medications in Mexico?
Individual savings can range from 20% to over 60% off the U.S. price for the exact same medication.
Can you send my order by email?
You can email us with a list of medications and quantities that we can have ready for you for to pick-up in person at the store.
Do you need to bring your U.S. Prescriptions
to México in order to buy your medications?
It is not necessary but we recommend that you do. Since formula names for medications can be difficult to translate, having your U.S. prescription can help our associates find the exact equivalent.
What is a controlled substance or controlled medication?
They are the medications that require a valid prescription that adheres to the guidelines set up by the Health Department in order to purchase them.
How can you tell if the medication that
I want to purchase is a controlled medication?
Our associates will gladly let you know what medications require a prescription. We recommend that you speak with your physician before coming to Mexico. Controlled substances or medications in the U.S. will also be considered controlled substances in Mexico.
Is there an age limit in order to buy controlled substances?
Yes. You have to be a minimum of 18 years of age in order to purchase controlled substances.
What is the maximum quantity that
I can buy of a controlled substance?
The maximum quantity of pills depends on the package of that particular medication. There is a limit of 2 boxes or bottles that can be dispensed with a prescription for a controlled substance
Can you refer me to a doctor in order to get a prescription?
We have a directory of doctors for those wishing to set up an appointment beforehand. Please note that it is our policy not to refer to physicians for the sole purpose of obtaining a prescription.
How easy is it to purchase non controlled medications?
98% of the medications on the market and all the common medications for cholesterol control, antibiotics and erectile dysfunction do not require a prescription in Mexico and are really easy to purchase at the pharmacy
Why are the names different for the same medication?
Does it mean that it is different?
Although most of the newer medications are being marketed with the same name both sides of the border, some of the older medications will have different names although the formula and manufacturer will be the same. This is done for marketing purposes.
Are generics the same as the brand name medications?
All our generics are from the most well-know laboratories in Mexico and have the same quantity of the active ingredient. The price difference has no bearing on the quality of the medication and are widely recommended as a lower price alternative
Our
web site is being redeveloped
and design to better serve you.
Calling from the US: 01152 (664) 638-4400
send us an e-mail to:
contactus@farmaciasinternacional.com